Privacy Policy

Our plugins are installed inside CAD environments that hold commercially sensitive design work, often on managed corporate networks. This page sets out exactly what our software does, what leaves your machine, and how your IT department can verify what it is approving.

Verifying the installer before you run it

Every installer we publish is listed with its file size and its SHA-256 checksum, shown on the product page next to the download. Before deploying, compute the checksum of the file you received and compare it with the value we publish. If they match, the file is byte-for-byte the one we built.

On Windows, PowerShell computes it directly:

Get-FileHash .\installer.exe -Algorithm SHA256

We publish these values specifically so that they can be used in software whitelisting and change-control records. If you need a checksum for a version that is no longer on the site, contact us and we will provide it.

What the software sends, and when

The plugin contacts our licence service in three situations only: when you activate a licence, when you release one, and for an occasional check that the licence is still valid. Nothing else is transmitted at any time.

When it does contact us, it sends your licence key and a one-way cryptographic hash of a machine identifier. We store the hash. It cannot be reversed, and it tells us nothing about your hardware, your network, your location or your organisation.

What never leaves your machine

• Drawing content of any kind — geometry, layers, blocks, attributes or text.
• File names, folder paths, project names or client names.
• Which commands you run, how often, or when.
• Usernames, machine names, IP addresses or any network detail.

There is no analytics package, no crash reporter and no usage telemetry inside the plugin. We do not collect this data, so there is nothing for us to lose, sell or be compelled to disclose.

Working without a constant connection

Activation requires an internet connection once. After that the software continues to work normally on a machine that is offline or behind a restrictive proxy — the licence is cached locally and re-checked only occasionally. A failed check because our server is unreachable never disables the software; the plugin distinguishes between "cannot reach the licence server" and "this licence is not valid", and only the second has any effect.

This matters on segregated design networks: the plugin is not a service that must remain permanently connected in order for your engineers to keep working.

Firewall and proxy configuration

If outbound traffic is restricted, allow HTTPS to greenroadgroup.com.ge. That single host covers licence activation, validation and update checks. No other destination is contacted, and no inbound connection is ever required.

Licensing model

Each licence activates one computer and covers every supported CAD platform installed on it. Licences can be released from one machine and activated on another, which is how you handle a hardware refresh — there is no need to contact us for a routine replacement, though we are happy to help if a machine is lost or has failed.

For a team, buy the number of licences you need; each still activates one computer. If you would like a single invoice, a purchase order, or an arrangement covering a larger deployment, contact us directly and we will accommodate it.

Payments

Payments are processed by 2Checkout (Verifone), acting as merchant of record. Card details are handled entirely by them under their PCI compliance and are never transmitted to, seen by, or stored on our systems. They also issue the tax documentation for your purchase.

Data protection

Licence records are held on our own server in the European Union. What we store, why, and for how long is set out in full in our Privacy Policy. If your organisation requires a data processing agreement or a completed security questionnaire before purchase, write to us and we will work through it with you.

Evaluating before you buy

Every paid product can be trialled free for 14 days on one computer, with no card and no key. That is the intended way to validate a plugin against your own drawings, standards and network policy before any purchase decision is made.

Talk to us

We are a small engineering company, and questions from IT departments reach a person who knows the answer rather than a ticket queue. For security reviews, deployment questions, checksums for older versions, or anything not covered here: beka@greenroadgroup.com.ge.